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Terms of service

Effective Date: [15.02.2025]

Welcome to Smarvet! These Terms of Service (“Terms”) govern the use of our website and the sale of our furniture products to business customers (B2B). By accessing our website or contacting us for product inquiries, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before making any inquiries or establishing a business relationship with us.

1. Business-to-Business (B2B) Transactions

Smarvet exclusively provides furniture products for business customers. We do not engage in direct sales to individual consumers (B2C). All orders and inquiries must be made by registered businesses, and transactions will be governed by separate B2B agreements.

2. Product Information and Inquiries

Our website offers an online catalog showcasing the products we manufacture. Please note that we do not provide online purchasing options, prices, or order forms. To inquire about our products or request pricing, you must contact us directly via the following communication channels:

We will respond to your inquiries and provide you with detailed information, including pricing, product specifications, and customization options based on your needs.

3. Payment Terms

All payments for products are to be made via direct bank transfer. We do not accept online payments through our website. Specific payment details and instructions will be provided in the contract or invoice once a business agreement has been reached.

4. Order Confirmation and Contracts

Once your inquiry is received and processed, we will send you a detailed proposal based on your business requirements. Orders are only considered final once a B2B contract is signed by both parties. This contract will outline the terms of the order, production timelines, payment details, and other relevant conditions.

5. Shipping and Installation

Please note that Smarvet does not provide shipping or installation services. You are responsible for arranging transportation and installation of the products once they are ready for delivery. We will assist in providing the necessary documentation and product details to facilitate the process with your chosen service providers.

6. Liability and Product Damage

Smarvet is not liable for any damages that occur during transport, installation, or after delivery of the products. Once the products are handed over to the chosen transportation provider, all risk associated with the product passes to the customer.

7. Product Exchanges

We do not offer a return policy for the products we manufacture. However, if there is a need for specific parts or components to be replaced or exchanged due to quality issues or business requirements, we will work with you to produce and deliver the necessary parts under a mutually agreed arrangement.

8. Confidentiality and Data Protection

As a B2B business, we respect your privacy and protect your business data. All personal and business information collected during the inquiry and contract process will be treated with confidentiality in accordance with our Privacy Policy.

9. Modifications to Terms

Smarvet reserves the right to update or modify these Terms of Service at any time. Changes will be effective once posted on this page, and we encourage you to review this page periodically for any updates.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Bosnia and Herzegovina. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Bosnia and Herzegovina.

11. Contact Us

If you have any questions or need further clarification regarding these Terms of Service, please contact us:

By contacting us or entering into a business agreement with Smarvet, you acknowledge and agree to these Terms of Service.

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